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How we work

Every phase ends in something you can open. You see the software every week, and you know the scope and the price before anyone writes production code.

Built in Lahore. Replies same working day.

The phases

Every build runs through these phases. How long it takes depends on the service, and each service page gives its typical length. Moving a shop onto Polaris follows its own rollout.

  1. Discovery

    Week 1

    We sit with the people who will use the system and write down how the work moves today, including the parts that happen on paper.

    What you get

    • Notes on how the work moves now
    • Risks and open questions
    • Scope and price

  2. Design

    Week 1 to 2

    We choose the architecture and draw the screens before anyone writes production code, so the arguments happen on paper.

    What you get

    • Architecture diagram
    • Wireframes of the key screens
    • Technology choices, with reasons

  3. Build

    Week 2 onward

    We build in weekly sprints. At the end of each one you open the software yourself and try what was built.

    What you get

    • Working software every week
    • A demo you drive yourself
    • Written progress notes

  4. Launch

    The final week

    We test against real data, tune what is slow, deploy to production, and train your staff where they actually work.

    What you get

    • Production deployment
    • Training where your staff work
    • Documentation handover

  5. Iterate

    After launch, on a retainer

    Real use exposes things no specification predicts. We watch the first week of live traffic with you as part of the launch. After that, monitoring and fixes run on a separate monthly retainer, which the contract does not require.

    What you get

    • Monitoring and alerting
    • Fixes from the first week live
    • A review of what to change next

How we stay in touch

One team, one line. You talk directly to the people building the system.

Weekly demo call

You drive the build yourself on a call, once a week, for as long as the project runs.

WhatsApp and email

The same line the rest of the company uses. No ticket queue between you and the team.

Shared board

Every task, its owner and its state, visible to you without asking anyone.

Reply window

Messages sent on a working day get an answer the same working day.

What we need from you

Projects slip on access and decisions far more often than on code.

  • One person who can make decisions and attends the weekly demo
  • Access to the data you run on today, including the spreadsheets
  • Time with the staff who do the work, mostly in the first week

Access rules go in during the first week

Access rules and audit trails are designed in the first week, and performance is measured against real transaction volume. That keeps the fixes after launch small.

How we bill and what we sign

Start with the discovery week.

Tell us what is not working. We map how the work moves through your business now, then hand you the scope and the price.

Book a call
First reply
same working day
Hours
Set to your time zone
Built in
Lahore, Pakistan
WhatsApp+92 335-0706014