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Security and compliance

Your stock levels and your customer list sit in these systems. Here is how they are protected, and what we will sign before we see any of it.

Answers the same working day. Based in Lahore, working to your time zone.

Security starts with the permission model

We design the permission model before we design the screens, because retrofitting one onto a live point of sale means downtime in the shop.

We are not certified against SOC 2 or ISO 27001. We build to those controls when a contract needs them, and we put what we have built in writing.

In Polaris today

Permissions
157
Every action in Polaris sits behind one of them.
An audit row on every write
The user, the time and what changed.
An undo window
A mistake caught within five minutes is reversed in one step.

What is switched on by default

None of these is an upgrade tier.

Encryption at rest

AES-256

Databases and backups are encrypted on disk, including the off-site copies.

Encryption in transit

TLS 1.3

Every connection between a till, a browser and the server is encrypted.

Access control

RBAC

Roles decide what a cashier, a manager and an owner can see. Our own access is separate and revocable.

Audit logging

Append-only

Logins, price edits, refunds and stock adjustments are written with the user and the timestamp.

Secure development

OWASP Top 10

Threat modelling before the build, code review before the merge, and no secrets in the repository.

How client data meets AI models

The model in a client system is chosen per engagement. Our write-ups show the range: OpenAI in Anatomia, Gemini on Vertex AI in Obelisk, and models reached through OpenRouter in Bonnet.ai.

In Polaris, a question asked in Urdu or English only reads. Anything that writes goes through the same permission check as a person pressing the button.

Paperwork we sign

Both are available on request. Ask before the first call and they come back the same working day.

  1. Non-disclosure agreement (NDA)

    We sign before the first technical discussion. Yours or ours, whichever you prefer.

  2. Data processing agreement (DPA)

    For work touching personal data, covering us as processor and you as controller.

Send us your security questionnaire.

Email or WhatsApp it over. We fill in every row we can evidence and mark the rest as open. If your procurement team needs a call with an engineer, they get one.

Talk to us about security
First reply
same working day
Hours
Set to your time zone
Built in
Lahore, Pakistan
WhatsApp+92 335-0706014